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The Sage Thought Leadership Podcast is dedicated to the possibility that entrepreneurs continue the work of creation. We celebrate them by allowing them to tell their stories and share their knowledge with others. In doing so we energize the success of businesses around the world through the imagination of our people and the power of technology.

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  2. Sage CRM Podcast Series - A session with The Responsible Gambling Council - Episode 1

Sage CRM Podcast Series - A session with The Responsible Gambling Council - Episode 1

Nov 15, 2021

Across 2 episodes, we talk to Les Horenfeldt from one of our customers, the Responsible Gambling Council, based in Toronto, Ontario Canada. The Responsible Gambling Council (RGC) is an independent non-profit organization who work in the prevention of problem gambling in Canada and globally for more than 35 years. Les has overseen the implementation of both Sage Intacct & Sage CRM; a program of work that included change management, digital transformation & overlaying corporate governance.

In this episode, Les talks about the reasons for looking into a CRM system, what he believes delivers successful systems implementations & how their Sage partner, BAASS Business Solutions, worked with them to deliver the project within their tight timeframe.