Preview Mode Links will not work in preview mode

The Sage Thought Leadership Podcast is dedicated to the possibility that entrepreneurs continue the work of creation. We celebrate them by allowing them to tell their stories and share their knowledge with others. In doing so we energize the success of businesses around the world through the imagination of our people and the power of technology.

Aug 31, 2022

Across 3 episodes, we talk with Zainab Salihi, CRM Practice Leader, from BAASS Business Solutions and their customer Dennis Donovan of Belmont House, a charitable, non-profit, home for seniors offering long-term care and retirement living, both of whom are based in Toronto, Canada.

In this episode, Dennis talks about the operating model of long-term care in the province, how the CRM systems help them track & report on a range of metrics, and offers his musings on the future of CRM in long-term healthcare in & around Toronto.