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The Sage Thought Leadership Podcast is dedicated to the possibility that entrepreneurs continue the work of creation. We celebrate them by allowing them to tell their stories and share their knowledge with others. In doing so we energize the success of businesses around the world through the imagination of our people and the power of technology.

Aug 21, 2014

Brad is the executive vice president of customer experience, responsible for developing all aspects of the Sage customer experience from product design to the invoice experience and all points in between. Brad is on the board of the Consortium for Service Innovation and loves to talk about customer experience.

In this podcast Brad talk about the trends in customer experience across all business. In the end, it is all about a conversation.